For more than 42 years, Primary Computer Service has been the trusted name for computer repair and business IT support in the Houston area. Founded and operated by Dale Gibble, PCS has built its reputation on fast turnaround, honest diagnostics, and a level of technical expertise you simply don’t get from big‑box stores or national chains.
From our office at 1739 Wirt Rd in Houston, we serve homeowners, small businesses, and growing organizations that need reliable, local IT support without the hassle of long wait times or outsourced call centers.
A Houston Engineer With Decades of Experience
Primary Computer Service isn’t a franchise — it’s a Houston‑born, Houston‑run business. Dale has spent four decades repairing computers, recovering data, solving networking issues, and supporting small businesses across the city.
Customers choose PCS because they get:
- Accurate troubleshooting
- Clear communication
- Fair pricing
- Fast arrival windows
- Professional, friendly service
And unlike big‑box stores, you’re never just a ticket number. You get a technician who knows your system, your business, and your goals.
Transitioning Into Modern Managed IT Services
Technology has changed dramatically since the 1980s — and so have we. Primary Computer Service is expanding into a full Managed Service Provider (MSP) model to better support Houston businesses that need:
- Managed workstations
- Managed servers
- Patch management
- Remote monitoring
- Backup & disaster recovery
- Cybersecurity protection
- Network and Wi‑Fi support
- Cloud services
This shift allows PCS to provide proactive, not reactive, IT support — keeping your systems secure, updated, and running smoothly.
What We Stand For
Honesty & Transparency
You get straight answers, clear pricing, and no upsells.
Technical Precision
Every repair is done with care, accuracy, and attention to detail.
Local Commitment
We proudly serve Houston, Memorial Villages, Spring Branch, Galleria/Uptown, Westchase, Missouri City, and surrounding areas.
Customer Respect
We value your time. We keep tight arrival windows and communicate clearly — something customers mention again and again in reviews.
Why Houston Trusts Primary Computer Service
With over 205+ Google reviews, PCS has earned a reputation for:
- Fast, reliable service
- Deep technical expertise
- Friendly, professional communication
- Long‑term customer relationships
Whether it’s a slow computer, a broken laptop, a network outage, or a full business IT overhaul, PCS delivers solutions that last.
Your Local IT Partner
If you’re looking for a technician who shows up on time, communicates clearly, and solves problems the right way — you’re in the right place.
Primary Computer Service is here to keep your technology running, your data protected, and your business moving forward.